Careers

Medical Receptionist

• Greets and promptly welcomes all patients and visitors and maintains a positive atmosphere.
• Schedules and confirms appointments.
• Explains financial requirements, and can verify insurance.
• Is able to collect payment or copay, balance cash drawers and return change.
• Learns and operates within the practice medical software.
• Interacts with patients & ensures all necessary paperwork is completed.
• Comforts patients by anticipating their anxieties and answering patients’ questions.
• Assists in moving patients through the practice including moving patients into and out of exam rooms.
• Keeps reception, waiting facilities, and breakroom areas clean, stocked and organized.
• Strictly adheres to the privacy policies listed by the organization and informs patients of their privacy rights.
• Opens and closes the facility.
• Maintains office security by following safety protocols.
• Performs other related work as required.

• Must routinely demonstrate superior customer service skills.
• Have basic knowledge of medical terminology and organization services.
• Be physically able to regularly change sitting, standing, walking positions to perform front office duties.
• Operate standard office equipment including computers, telephones, printers, copiers, etc.
• Have adequate hearing to answer phone and speak with patients.
• Must have excellent verbal and communication skills.
• Must be organized, show attention to details, and display an ability to prioritize responsibilities.
• Show proficiency in basic computer commands and functions including data entry and responding to emails using proper grammar.
• Be neatly groomed and maintain a professional appearance.
• The ability to respond and treat every customer with dignity, honesty and cheerfulness.

• Education: High school diploma or equivalent
• Experience: at least 1 year medical office preferred
• License: Driver’s License
• Bilingual (Spanish/English) is a plus